These Terms of Service ("Terms") apply to your use of the Tribe Fits website, online store and related services (collectively, the "Services").
In these Terms, "Tribe Fits", "we", "us" and "our" refer to Tribe Fits. Our online store is powered by Shopify, which provides the technology that allows us to offer our products and Services.
Please read these Terms carefully before using our website or placing an order. By accessing or using our Services, you agree to these Terms and our Privacy Policy.
If you do not agree with these Terms, please do not use our website or Services.
Nothing in these Terms is intended to limit or exclude any consumer rights that cannot legally be limited or excluded under applicable law.
1. ACCESS TO OUR WEBSITE
You may use our website for lawful purposes and in accordance with these Terms.
You agree not to use our Services:
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for any unlawful or fraudulent purpose;
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to interfere with or disrupt the operation of our website;
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to gain unauthorised access to our systems or accounts;
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to introduce viruses, malware or other harmful code;
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to copy, reproduce or exploit our website or its content for commercial purposes without our permission;
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to collect or misuse personal information belonging to other customers;
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to impersonate another person or business; or
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in any way that could damage Tribe Fits, our customers or our Services.
We reserve the right to restrict or terminate access to our Services where we reasonably believe that these Terms have been breached.
2. CUSTOMER ACCOUNTS
You may be able to create an account when using our Services.
If you create an account, you are responsible for providing information that is accurate, complete and up to date.
You are responsible for keeping your login details confidential and for activity carried out through your account.
Please contact us at info@tribefits.com if you believe that your account has been accessed without your permission.
3. OUR PRODUCTS
We make every reasonable effort to ensure that product descriptions, photographs, colours, sizes and other information on our website are accurate.
However, the appearance of colours may vary depending on your device, screen settings and other technical factors.
Product photographs are for illustration purposes and products may occasionally vary slightly from images shown on our website.
We reserve the right to update product information, change availability or discontinue products at any time.
Such changes will not affect an order that we have already accepted unless required by law.
4. ORDERS
When you place an order through our website, you are making an offer to purchase the products selected by you.
After placing your order, you will receive an email confirming that we have received your order. This confirmation does not necessarily mean that your order has been accepted.
Your order will be accepted when we confirm acceptance or dispatch the products, whichever occurs first, unless otherwise required by applicable law.
We reserve the right to refuse or cancel an order where there is a legitimate reason, including:
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the product is unavailable;
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there is an obvious pricing or product information error;
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we are unable to process payment;
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we suspect fraudulent or unauthorised activity;
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delivery to the requested location is unavailable; or
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circumstances outside our reasonable control prevent fulfilment.
If we cancel an order after you have paid, we will refund the amount paid using the original payment method where possible.
You are responsible for checking your order carefully before completing your purchase.
5. PRICES AND PAYMENT
All prices displayed on our website are in EUR (€) unless otherwise stated.
Where applicable, prices include VAT and other taxes required by law.
Any applicable delivery charges will be displayed before you complete your purchase.
Prices may change from time to time. However, the price applicable to your order will normally be the price displayed at the time you place your order, subject to obvious errors.
We may offer promotional discounts and special offers. Additional terms may apply to specific promotions.
Payment is processed through the payment methods available at checkout.
By placing an order, you confirm that you are authorised to use the payment method provided.
6. SHIPPING AND DELIVERY
We offer delivery to the destinations displayed on our website.
Available delivery options, estimated delivery times and applicable shipping charges will be shown at checkout or otherwise communicated to you before you complete your purchase.
Delivery times are estimates and may vary due to factors including shipping carriers, customs procedures, weather, strikes or other circumstances outside our reasonable control.
We will take reasonable steps to fulfil orders within the stated delivery timeframe.
We remain responsible for the goods until they are delivered to you or to a person nominated by you, except where applicable law provides otherwise.
Nothing in these Terms limits your statutory rights relating to delayed, lost, damaged or incorrectly delivered goods.
7. RETURNS, REFUNDS AND EXCHANGES
Our voluntary return policy is set out in our Refund & Returns Policy.
In addition to our own return policy, consumers in Ireland and the European Union may have statutory consumer rights, including a legal right to cancel most online purchases within 14 days of receiving the goods.
These statutory rights apply independently of any additional return period offered by Tribe Fits.
Certain products may be excluded from the statutory right of cancellation where permitted by law, including certain personalised or customised products.
If you receive a product that is faulty, damaged, defective or not as described, you may have additional statutory rights and remedies.
Nothing in our Refund & Returns Policy or these Terms affects any mandatory rights you have under applicable consumer law.
8. INTELLECTUAL PROPERTY
All content on our website, including but not limited to:
is owned by or licensed to Tribe Fits and is protected by applicable intellectual property laws.
You may use our website for your personal, non-commercial purposes.
You may not reproduce, copy, modify, distribute, publish, sell, licence or commercially exploit our content without our prior written permission.
You may not use the Tribe Fits name, logo or other branding in a way that suggests an association or endorsement that does not exist.
All rights not expressly granted under these Terms are reserved by Tribe Fits.
9. THIRD-PARTY SERVICES
Our Services may use services, applications, payment providers, delivery companies, analytics providers or other tools supplied by third parties.
These third parties may have their own terms and privacy policies.
We are not responsible for the independent operation of third-party services or for changes made by those providers.
Your use of third-party services may therefore be subject to their own terms.
10. THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
These links are provided for convenience and do not necessarily mean that Tribe Fits endorses those websites or services.
We are not responsible for the content, security, availability or privacy practices of third-party websites.
You should review the relevant third party's terms and privacy policy before using their services or providing them with personal information.
11. SHOPIFY
Our online store is powered by Shopify.
Shopify provides the technology and infrastructure that allows us to operate our online store and provide our Services.
Your purchase of products through our website is a transaction between you and Tribe Fits. Shopify is not the seller of the products purchased from us and is not responsible for the fulfilment of your order.
Shopify may process information relating to your use of our Services in accordance with its own privacy policies.
For more information about Shopify's processing of personal information, please refer to Shopify's applicable privacy documentation.
12. PRIVACY
Your use of our Services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and share personal information and the rights available to you.
For privacy-related questions or requests, please contact:
info@tribefits.com
13. REVIEWS AND CUSTOMER CONTENT
If you submit a review, photograph, comment, suggestion, idea or other content to Tribe Fits ("Customer Content"), you confirm that:
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you own or have the necessary rights to submit it;
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it does not infringe the rights of another person;
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it is not unlawful, misleading, defamatory or offensive; and
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it does not contain viruses or other harmful material.
By submitting Customer Content, you grant Tribe Fits a non-exclusive, worldwide, royalty-free licence to use, reproduce, display and publish that content in connection with our business and Services.
We may remove or decline to publish Customer Content that we reasonably believe breaches these Terms or applicable law.
You remain responsible for the content you submit.
14. ERRORS AND CHANGES
Occasionally, our website may contain errors, inaccuracies or omissions relating to product descriptions, pricing, availability, promotions, delivery information or other content.
We reserve the right to correct errors and update information where necessary.
If an error affects an order you have already placed, we will contact you where appropriate and provide any options required under applicable law.
Nothing in this section limits your statutory consumer rights.
15. AUTOMATED ACCESS
You must not use automated systems, bots, crawlers, scraping tools or similar technologies to access or interact with our website in a manner that:
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interferes with the operation of the website;
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places an unreasonable burden on our systems;
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bypasses security measures;
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copies or extracts substantial amounts of our content; or
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violates applicable law.
This does not prevent ordinary search engine indexing or other automated activity that is permitted by our website's technical settings.
16. SUSPENSION OR TERMINATION
We may suspend or restrict access to our Services where reasonably necessary, including where we believe that a user has breached these Terms, engaged in fraudulent activity or misused our Services.
Termination or suspension will not affect rights or obligations that arose before the termination.
Any provisions which by their nature should continue after termination will remain in effect.
17. OUR RESPONSIBILITY TO YOU
We will provide our Services with reasonable care and skill as required by applicable law.
We do not guarantee that our website will always be available, uninterrupted or completely free from technical errors.
Nothing in these Terms excludes or limits:
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your statutory consumer rights;
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liability that cannot legally be excluded or limited;
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liability for death or personal injury caused by negligence;
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liability for fraud or fraudulent misrepresentation; or
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any other liability that applicable law does not allow us to exclude or limit.
18. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Tribe Fits will not be responsible for losses that are not reasonably foreseeable or that result from circumstances outside our reasonable control.
Nothing in these Terms limits any rights or remedies available to consumers under applicable Irish or EU consumer protection law.
Where liability can legally be limited, we will only be liable for losses that are reasonably foreseeable and directly caused by our breach of these Terms or our legal obligations.
19. EVENTS OUTSIDE OUR CONTROL
We will not be responsible for delays or failures caused by circumstances that are outside our reasonable control.
These may include natural disasters, extreme weather, strikes, transport disruption, telecommunications or internet failures, government restrictions, war, civil unrest, epidemics or other events that could not reasonably have been prevented.
Where such circumstances affect your order, we will take reasonable steps to minimise the impact and keep you informed where appropriate.
20. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be modified or removed only to the extent necessary.
The remaining provisions will continue to apply.
21. WAIVER AND ENTIRE AGREEMENT
If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.
These Terms, together with our Privacy Policy and Refund & Returns Policy, constitute the agreement governing your use of our Services.
Nothing in these Terms overrides any mandatory rights or protections provided to consumers by applicable law.
22. ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.
We may transfer or assign our rights and obligations where reasonably necessary in connection with the operation, restructuring or sale of our business, subject to applicable law.
23. GOVERNING LAW
These Terms are governed by the laws of Ireland.
If you are a consumer living elsewhere in the European Union or another jurisdiction with mandatory consumer protection laws, you may also benefit from protections provided by the laws of your country of residence.
Nothing in these Terms prevents you from exercising any mandatory rights available to you under applicable consumer law.
24. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.
The latest version will always be available on our website, together with the date on which it was last updated.
Where required by law, we will provide additional notice of material changes.
Your continued use of our Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
25. CONTACT INFORMATION
If you have any questions about these Terms or our Services, please contact us:
Tribe Fits
Email: info@tribefits.com
For returns and refunds, please refer to our Refund & Returns Policy.
For privacy-related matters, please refer to our Privacy Policy or contact us directly at info@tribefits.com.
We do not publish a residential/home address on this website.
Where applicable law requires additional business or trader information to be provided to consumers, that information will be provided through the appropriate legal or business documentation.
